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FAQ

Frequently Asked Questions

The festival will take place at Phoenix Steele Indian School Park in Phoenix Arizona. The festival entrance is not on Indian School Road. The main entrance is on Central Ave and Farrington Lane just north of Indian School Road.

March 15- Doors will open at 3pm and the festival runs 4pm until 11pm.

March 16 & 17 – Doors will open at 12 noon and the festival runs from 1pm until 11pm each day.

Located at Central Ave and Farrington Lane at main entrance.

March 14- 12 noon- 10pm

March 15- 10:30am-10pm

March 16, 17- 10:30am- 10pm

Any questions prior to event, please contact info@potofgoldaz.com

Pot of Gold Music Festival is an all-ages festival. However, we do not recommend that children under the age of 12 attend without parental supervision. All patrons are required to have a ticket.

If you have any questions regarding your ticket order, please contact our festival ticket provider, Front Gate Tickets, for assistance HERE.

Any other questions, email info@potofgoldaz.com

Only buy tickets from our festival site.
There are no guarantees when buying from third party sites like Craigslist, eBay, StubHub, or any ticket broker site.
Buyers beware: many of these tickets are either already used or are counterfeits.

Also, in the event of a festival cancellation, your tickets will only be refunded when purchased through our festival site.

Make sure to bring your wristband that was mailed to you in advance or have your ticket confirmation printed out or on your phone to pick up wristbands at will call.

Also, bring your state issued I.D. in case there are any issues with your ticket order or you are consuming alcohol.

Lastly, bring a good attitude and smile. The weekend is going to be a blast! Have fun!

Safety is very important for any event. We are making every effort to create a safe and secure environment at Pot of Gold Music Festival.

Please be aware that all patrons will have to agree to full body pat-downs, metal detector wands and bag searches prior to entry into the festival grounds.

Report any inappropriate behavior to festival security.

There is no public parking at the festival site.

Take the Valley Metro Rail to and from the festival. Your wristband or ticket confirmation is valid for free Valley Metro rides all weekend long.

POG has partnered with Lyft, as our official rideshare partner. Go to https://potofgoldaz.com/rideshare/ for more info and POG discount.

POG has partnered with Unity Travel to provide hotel room discounts and roundtrip bus shuttles to POG. Go to https://bit.ly/2TffiFA for more information.

POG has a free bike valet provided by Phoenix Spokes People located at the main entrance.

Again, there is no parking available on site. There is a high rise parking structure located at 4028 North 2nd Street, Phoenix, AZ 85012 that will be allowing Pot Of Gold patrons to park there. The price for parking is set by the property owner but we have negotiated a POG rate TBD for car or motorcycle parking.

There is no ADA parking on site. There is a ADA patron drop off zone at Indian School Road and 3rd Street/ Herrera Way. Valid ADA placard is necessary to drop off patrons at this location.

Once you are close to the festival site, Pedicabs will be available. POG has partnered with Phoenix Pedicab Service. Go to www.phoenixpedicabs.com for more info.

Any other questions before the event, email us at info@potofgoldaz.com

There is no ADA parking on site. There is a ADA patron drop off zone at Indian School Road and 3rd Street/ Herrera Way. Valid ADA placard is necessary to drop off patrons at this location.

The ADA drop off zone will be adjacent to the ADA entrance. Once there, our customer service team will assist you in directions to the ADA viewing areas at each stage.

There will be a designated ADA seating section at this venue. Please email ADA@potofgoldaz.com with any questions.

Emergency medical staff will be available on site. If you need any assistance, go to one of the two medical tents on site or look for a paramedic, police officer or security guard for assistance.

Example: Diabetic insulin

Please identify yourself to security when entering the venue. Security will contact the medical team on site and they will assist to store your medicine and provide a secure area for diabetics. All medical prescriptions must match a valid ID.

Medical related items (food included) may be brought in if accompanied by a proper doctor’s note and/or prescription detailing the necessity of the item onsite.

Medical marijuana usage is restricted by law to be consumed/used only at an individual’s residence. It is not permitted on festival grounds in any form.

Safety is very important for any event. We are making every effort to create a safe and secure environment at Pot of Gold Music Festival. On-site security and safety personnel will be provided by the City of Phoenix Police Department, Fire Department along with a private security company.

There will be no re-entry once you have entered the Festival. Special circumstances always arise and we will make every effort to accommodate a situation that requires you to leave the event. Please contact a security supervisor at the front gate for further assistance.

There will be a Lost & Found station located at the Customer service tent near the main entrance.

All Lost & Found items will be moved to the Marquee Theater on Monday after the Festival. After the event, you can email lostandfound@potofgoldaz.com to register your lost items.

There will be ATMs at several locations throughout the festival grounds with applicable service fees. In addition, credit cards and cashless wristbands will be available to pay for food, beverage, alcohol, merchandise and various vendor items.

Register your wristbands in advance at https://potofgoldaz.com/wristbands/ or at the box office or just inside the main entrance.

To be tuned into on all the latest news from Pot of Gold Festival, sign up for our E-list and receive important announcements and critical updates. Sign Up Today!

Get up-to-the-minute updates straight from the Festival and also share photos and interact with other Pot of Gold fans when you like us on Facebook, and follow us on Instagram and Twitter.

Food (both vegetarian and non-vegetarian options), Water, Soda, Energy Drinks, Beer, Alcoholic Beverages, Artist Merchandise and Novelty Items will be available for sale at the festival. Check out the full list of vendors on the vendor village page https://potofgoldaz.com/food-drink/

If you want to be a vendor in 2020, email vendors@potofgoldaz.com

Check out the full list of sponsors on the sponsor page https://potofgoldaz.com/sponsors/

Typical weather in Arizona during the month of March is beautiful sunny days in the 80’s and mild nights in the 60’s. This year has been unseasonably cool to check the weather and dress appropriately.

We have no control over the weather so please be aware that the festival is a RAIN or SHINE event, barring severely inclement weather.

For press and marketing information, please contact media@potofgoldaz.com

All categories are closed for 2019. For Vendor information for 2020, please contact vendors@potofgoldaz.com.

For Sponsorship information, please contact sponsorships@potofgoldaz.com.

POG has partnered with Unity Travel to provide hotel room discounts and roundtrip bus shuttles to POG. Go to https://bit.ly/2TffiFA for more information.

If you are not a United States citizen and you’re planning on travelling to the United States for the festival, find out if you are part of the 38 countries eligible to obtain an ESTA in order to achieve entry into the country without having to obtain a VISA. For more information visit https://www.estaform.org

Don’t hassle carrying things all day, locker rentals will be available on site. Also, a charging station to keep your mobile device charged. For more information and to reserve your locker, CLICK HERE.

CELL CHARGING (IF DESIRED): $15 PER CHARGING STICK RENTAL / $5 REFUND UPON RETURN

PROHIBITED ITEMS

NO Aerosol cans (including deodorant and or personal hygiene products)
NO Baby strollers
NO Balloons, Balls, Frisbee, and / or Any Other Projectile
NO Drones
NO Drugs or Drug Paraphernalia
NO Eye Drops
NO Fireworks
NO Gang Attire
NO Glass, Cans, Cups, or Coolers
NO Illegal Substances
NO Knives, Firearms, Pepper Spray, Fireworks, or Weapons of Any Kind
NO Large Chains, Wallet Chains or Spiked Jewelry
NO Large Purses or Bags (Anything over 12 x 6 x 12 inches)
NO Laser Pens / Pointers
NO Markers, Pens, or Spray Paint
NO Massagers
NO Motorized vehicles
NO Musical instruments
NO Native American Headdresses
NO Open Cigarettes, Lipstick, Chapstick, or Tampons
NO Open Sunscreen
NO Outside Food, Beverage, or Alcohol
NO Pets unless service pets
NO Professional Cameras – SLR or Detachable Lens
NO Stickers or Flyers
NO Tents, Large Umbrellas, Chairs, or Blankets
NO Toy Weapons or Real Weapons of Any Kind
NO Video or Audio Recording Equipment

If you still have a question about what is NOT allowed, email info@potofgoldaz.com

THESE ITEMS ARE ALLOWED

OK Binoculars
OK Blankets
OK Cell phones
OK Clear bags (12 x 6 x 12 or less)
OK Small bags, purses, and fanny packs
OK Disposable E-cigs / Nicotine Vaporizer pens, but none with refillable chambers containing visible liquid
OK Empty CamelBak-style water bladder systems
OK Empty water bottles, including reusable and disposable water bottles
OK Festival Totems
OK Flags / Banners or Handmade signs (no corporate or company-branded ones)
OK Glasses (sunglasses, reading glasses)
OK Glowing / Illuminated Costumes or Jewelry
OK Guide dogs for people with disabilities and other service animals with current rabies certification
OK Inflatables (deflated upon entry)
OK Lighters
OK Non-professional cameras incl Go Pros
OK Personal misters
OK Prescription medicine- All medical prescriptions must match a valid ID
OK Sealed Liquid sunscreen and cosmetic products
OK Sealed: cigarette packages, tampons, packs of gum, and chapstick/lip gloss
OK Sunglasses and hats
OK Totems per rules in next section
OK Water (2 per person) 1-liter bottles. There are water faucets around event site to refill your bottles.

Click HERE to view the Pot of Gold Festival Bag Policy

Empty camelbacks are welcome!

Please email us at info@potofgoldaz.com. We receive a lot of emails, please be patient and we will respond to your email in the order it is received.

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